ABOUT US

A&K Strata Management is a family owned Strata Management Company located on the Northern Beaches. We are a small team focusing on working alongside owners and committee members to ensure a smooth, healthy community within their properties. As well as ensuring repairs and maintenance are actioned efficiently and according to current requirements. The goal is to have owners and committee members having peace of mind with their Strata Company so they can enjoy a well-balanced work-life balance whilst living in a strata community.

At A&K Strata Management we understand Strata Management is not just about concrete and walls but includes everyone’s wellbeing, peace of mind and lifestyle. That's why our mission is being able to provide exceptional customer service to our clients with professional and efficient management practices and procedures to assist all customers’ needs and being available, responsive and thorough in all areas.

OUR MISSION & VISION

To provide exceptional customer service to our clients with professional and efficient management practices and procedures to assist all customers’ needs and being available, responsive and thorough in all areas.

To build a strong, trustworthy and long relationships with committee members and owners in Residential, Commercial and Industrial Strata Schemes to ensure their assets are looked after in a professional manner.

Residential

Working alongside owners and committee members to ensure a smooth, healthy community within their properties. As well as ensuring repairs and maintenance are actioned efficiently and according to current requirements. The goal is to have owners and committee members having peace of mind with their Strata Company so they can enjoy a well-balanced work-life balance whilst living in a strata community.

Commercial & Industrial

Building trust with owners and committee members for us to run the common areas and financials. This will ensure owners and committee members can focus on their own businesses and have the peace of mind that their Strata Company is looking after them. Leaving them to enjoy a well-balanced work-life balance whilst running a business in a strata building.

OUR TEAM

Eddie Parada

Class 1 Strata Licensee

Eddie has 17 years of senior-level experience in research, sales, and marketing. Having worked across varied service-oriented industries in multiple countries with such companies as Mövenpick (Canada), Sony USA, Lettuce Entertain You (USA), Coles Myer (AUS), Market Pulse International (ANZ), Ipsos (Hong Kong) and Nielsen Research (AUS). His experience includes retail – hospitality management, sales & marketing, service performance measurement and social research.

Eddie applies a unique and well needed perspective to managing his Owners Corporation clients, gained from working in various direct customer service industries along with many years of experience in the customer experience research sector. He is very well accomplished in managing teams, client relationships, suppliers while diligently managing client insights/research projects for major local and regional APAC banking brands, insurance firms, automotive dealerships, luxury retail brands, telcos, real estate agents and travel/leisure on projects of diverse scope, scale, and demographical requirements.

As a former Associate Director at Nielsen Research, Eddie was responsible for heading the Customer Experience Research business and aligned teams in Australia, all the while highly driven and focused in helping clients to make informed growth decisions. Eddie’s passion for leading and supporting his teams to go above and beyond in their performance and customer service practices is what his clients have appreciated and gained from the most.

Eddie has been a lot owner, a committee member, is actively involved in strata schemes, and has experience in working in both bespoke and large strata management companies in the Northern Beaches. He is a local, who can relate to your needs, peeve hates and wants from his personal experience as both a lot owner and a resident of the Manly/Dee Why area.

Craig Knight

Class 1 Strata Licensee

Throughout my career as a Strata Manager I have established a wealth of knowledge and experience in the industry since my beginnings in 2011. Being available, responsive and thorough in all areas are key in my industry and qualities of which I take pride on.

Qualifications and Experience

Licensed Strata and Community Agent
Certificate of Registration – Real Estate Agents - Sales
Certificate IV Finance and Mortgage Broking
Previous Insurance experience in Sales, Customer Service and Claims