Maintain the trust account and common seal

Maintain all the accounting records

Safely store ALL records and accounts for a minimum of 7 years

Provide easy access to ALL stored records and accounts

Prepare and present annual financial budgets and statements

Provide experience in handling 'difficult' or complex strata issues (like disputes, disasters and emergencies)

Ensure the scheme complies fully with all Fire Safety regulations

Ensure the scheme complies with all the Work Health & Safety (WHS) regulations

Ensure the scheme complies with all other strata laws and regulations

Monitor, evaluate and implement any changes to the strata management legislation

Maintain the strata roll and the levy register

Maintain the key register and all the keys

Issue levy notices

Collect and deposit levy contributions

Monitor levy arrears and liaise with owners to recover payments

Liaise with lawyers to take legal action on levy defaulters (as required)

Arrange quotations for all services and remedial works

Prepare, implement and co-ordinate a Preventative Maintenance Program for the scheme

Organise and co-ordinate repairs and maintenance of common property

Check all tradespeople and specialists used for correct licensing and insurances

Monitor and maintain all tradespeople and specialists on the 'preferred' list

Engage cleaners & gardeners and other tradespeople and specialists

Process and pay invoices for work carried out on behalf of the Owners Corporation

Prepare agendas and notices of all meetings

Convene, hold and attend meetings

Take, prepare and dispatch notices and minutes of all meetings

Maintain the legally required 'minute book'

Attend to and resolve 'harmony' problems (i.e. disputes) within the scheme

Liaise with the appropriate authorities (e.g. NCAT or NSW Fair Trading) to resolve ongoing disputes and issues

Co-ordinate the adding or changing of the scheme's by-laws

Co-ordinate the processing of strata searches under Section 182 of the act

Process all Section 184 Strata Information Certificate applications for the scheme

Ensure the scheme complies with current GST legislation as well as all other tax laws

Assist auditors and tax agents with the scheme's accounts

Liaise with the ATO/Tax Agent regarding the tax affairs of the scheme

Arrange valuations and quotes for insurance

Renew insurances and get quotes

Prepare and lodge insurance claims (including building defects claims)

Attend to and maintain all correspondence of the Owners Corporation

Advise on all matters involving the need to comply with the NSW Strata Schemes Management Act 2015

Advise on all matters involving the need to comply with the NSW Strata Schemes Management Regulation 2016